With a steadfast commitment to upholding the principles of the Bagong Pilipinas brand of governance, Justice Secretary Jesus Crispin “Boying” C. Remulla has once more led the Department of Justice (DOJ) to bigger horizons as it scores a 100% resolution and compliance rating in the recent scorecard of the Office of the President - Citizens’ Complaint Center (Hotline 8888 or 8888 Citizens’ Complaint Center).

Based from the 8888 Agency Statistics, the DOJ received 205 tickets/concerns and has resolved all of them within the 72-hour prescribed period from 01 January 2024 - 31 October 2024.

The 8888 Citizens’ Complaint Center was established to serve as a mechanism where citizens may report their complaints and grievances on acts of red tape, and/or corruption of any national government agency, government owned or controlled corporation, government financial institutions or any intrumentality of the government.

“Guided by the principles of a Bagong Pilipinas, this is another remarkable accomplishment for the DOJ which is a testament that we are serious in delivering justice for all in real time,” Sec. Remulla said.

The Department of Justice Action Center (DOJAC), under the direct supervision of Undersecretary Margarita N. Gutierrez and its Program Director, Asst. State Prosecutor Joan Carla Guevarra, serves as the Department’s focal unit for 8888 concerns/complaints.