Citizen's Charter

1.  VISION, MISSION, PLEDGE, MANDATE AND FUNCTIONS

2.  TELEPHONE DIRECTORY

3.  LIST OF FRONTLINE SERVICES

 
 
 
 
3.1. Filing of Administrative/IAU Compliant
3.2. Filing of Additional/Supplemental Documents Subsequent to Filed Administrative/IAU Complaints
3.3. Follow-up of Administrative/IAU Complaint Filed
3.4. Request for Certificate of No Pending Administrative/IAU Case
 
4. Legal Services
 
 
 
 
 
6.1. Request for Certified True Copy/Photocopy of Document
6.2. Delivery of Documents Addressed to DOJ Offices/Personnel
 
7. Human Resource Services
 
 
 
8.1. Legal Counselling
8.2. Mediation
8.3. Legal Documents
8.4. Legal Representation
 
 
9.1 Payment for the following:
 
9.1.1 Legal fees for Non-Immigrant Visa Application Under Section 47(a)2 of the Philippine Immigration Act of 1940, as Amended;
9.1.2. Legal fee for Anti-Dummy;
9.1.3. Legal fees for issued certifications from Legal Staff.
9.1.4. Clearances issued by the National Prosecution Service for:
 
9.1.4.1. Local employment
9.1.4.2. Foreign Employment
9.1.4.3. Foreign travel
9.1.4.4. Firearm license
9.1.4.5. Permit to carry firearms
9.1.4.6. Business Permit
9.1.4.7. Retirement/resignation/registration
9.1.4.8. Certification re: Case status
9.1.4.9. Certified true & photocopy of documents
 
9.1.5. Regular Accounts (Refund of cash from cash advances issued to personnel thru check payment and over payments of salaries and emoluments).
 

4.  CITIZEN's CHARTER - NCR

5.  CITIZEN's CHARTER - REGIONAL

6.  FEEDBACK FORM

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