CITIZEN'S CHARTER MANUAL

CY 2022

• Citizens Charter - CY 2022
• Certificate of Compliance ( BOC and Property Management)
• Client Satisfaction Measurement
  • Client Satisfaction Measurement Form for NPS (Onsite Version)
  • Client Satisfaction Measurement Form for DOJ Proper Offices (Onsite Version)
  • Client Satisfaction Measurement (Online Version) Form

CY 2021

•  Part I  (Effective 31 August 2021)
•  Summary of Frontline and Non-Frontline Services
•  Part II (Effective November 2021)
•  Summary of Frontline and Non-Frontline Services
•  Certificate of Compliance