Quality Management System

A. Vision and Mission

B. Quality Policy

“The DOJ is committed to effective and efficient administration of justice”

As such, the DOJ shall undertake the following:

• Effective provision of services that will satisfy the needs of clients;

• Compliance with all applicable legal and regulatory requirements; and

• Regular evaluation of our risks and opportunities, feedback of clients and efficacy of the management system for continual improvement

C. Organizational Chart

D. Communication Plan

E. Management Review Minutes 2021

F.  DOJ ISO 9001:2015 Certificate of Registration

     1.  CY 2018-2021

     2.  CY 2022-2025

G. Quality Manual - Revision 3

H. Quality Procedures Manual

  1. Control of Documented Information - rev 2

       2. Internal Quality Audit - rev 3

       3. Control of Non-Conforming Outputs - rev 0

       4. Management Review - rev 1

       5. Risks and Opportunities Assessment - rev 3

       6. Control of Records - rev 1

       7. Client's Satisfaction Feedback - rev 0

I. Operational Procedures Manual

      Case Management System

      1. Receiving of a Criminal Complaint  - rev0

      2. Docketing and Recording of a Criminal Complaint - rev 0

      3. Assignment and Routing of a Criminal Complaint - rev 0

      4. Release of Case Documents  - rev 0

     Recruitment and Performance Management

     5. Application Process for Recruitment, Selection and Placement of Personnel - rev 1

     Learning and Development

     6. Training Implementation - rev 1

                           7.  Training Needs Analysis (TNA) - rev 0

                       Procurement Management

     8. Procurement Planning - rev 0 

     9. Preparation of Purchase Order - rev 1

                      Delivery, Acceptance, Warehousing and Issuance of Supplies

     10. Issuance of Goods - rev 3

                      Repair and Maintenance

    11. Repair and Maintenance of DOJ Motor Vehicle

    12. Repair and Maintenance of Buildings and Facilities - rev 1

    13. Registration of DOJ Vehicle in DOJ Proper - rev 0

    14. Use of DOJ Vehicle - rev 0

                      Other Support Processes

    15. Budget Preparation - rev 3

    16. Obligation of Funds - rev 3

    17. Disbursement of Funds - rev 3

    18. Issuance of LDDAP-ADA - rev 3

    19. Issuance of Checks - rev 1

    20. Receipt of Collection - rev 0

QMS ISSUANCES

CY 2022

Memorandum - Updated QMS Calendar of Activities June 2022 

Memorandum - QMS Indicative Calendar of Activities for CY 2022

CY 2021

Department Circular No. 12, s. 2021 - Guidelines on the Establishment of Standard Client Satisfaction Mechanism

Department Order No. 133, s. 2021 - Designation of IQ Auditors 

CY 2020

Department Order No. 264, s 2020 - Designation of Focal Persons for QMS Implementation

Office Order No. 0297, s. 2020 - 5S in the Workplace Seminar

Memorandum Circular No. 001, s. 2020 - ISO QMS Implementation for CY 2020

CY 2019

Office Order No. 2783 - QMS Yearend Assessment CY 2019

Memorandum - Updating of Compliance Obligations

Memorandum - 1st Surveillance Audit Schedule CY 2019

Memorandum - Updates on QMS Documented Information (30 Semptember 2019)

Memorandum - Schedule of QMS Activities (IQA and MR CY 2019)

Memorandum - Updates on QMS Documented Information 

Memorandum, Re: Retooling and Calibration of Internal Quality Auditors

Memorandum, Re: Quality Management Implementation System Activities (May and June 2019)

Department Order No. 427, s. 2019 - Designation of QMR 

Department Order No. 344, s. 2019 - Designation of Personnel for QMS Implementation

Department Circular no. 013, s. 2019 - Delineation of Duties and Responsibilities

CY 2018

Memorandum Circular No. 25, s. 2018 - Quality Management System Implementation

We are ISO Certified