DOJAC doubles number of clients served

15 March 2018

The Department of Justice (DOJ) continues with its thrust to better serve the public as its DOJ Action Center (DOJAC) doubled the number of clients it served for the month of February, 2018.

In a report submitted to Justice Secretary Vitaliano N. Aguirre II, DOJAC has served a total of 2,034 clients from January to February, 2018 - 1,015 in January and 1,019 in February.

The February data reveal that DOJAC assisted 553 walk-in clients, entertained 31 phone-calls, made 103 referrals to other offices/agencies, prepared 72 documents, and attended to 123 letters and 137 e-mails.

DOJAC also extended assistance to 22 clients with gender-sensitivity issues, 108 senior citizens, and 6 persons with disabilities (PWDs).

The DOJAC was created to extend various legal assistance to the public, especially those belonging to the marginalized sector, who send their requests or complaints personally or through phone-calls, letters or emails.

It was earlier established on 28 February 1985 as a “Public Assistance Center,” then renamed the “Public Assistance and Complaints Unit” on 03 May 1989. It became DOJAC pursuant to Department Order No. 204 issued on 22 June 1995.

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